Vestre is seeking sales support – UK and RoW to join its team remotely.

We are looking for a structured, service-oriented and proactive Sales Support to support our commercial activities in the UK and RoW (Rest of World). Could this be you?

Role description

In this role, you will be a key link between customers, sales, production, logistics and internal support functions, ensuring efficient sales processes and an excellent customer experience. You will play an important part in keeping operations running smoothly and professionally in a fast-paced, international environment.

Key responsibilities

Sales support and customer service:

act as a primary point of contact for customer inquiries via email and phone
provide accurate product and order information, ensuring a high level of service
support the sales team with quotes, order processing and follow-up
build strong relationships with customers and ensure a consistently positive experience

Order and delivery coordination:

register, track and follow up customer orders from order to delivery
coordinate with production and logistics to ensure timely and correct deliveries
monitor order progress and proactively communicate with customers on status and changes
handle customer feedback and complaints, ensuring professional resolution

Operational coordination:

act as a bridge between sales, logistics, production and internal stakeholders
ensure smooth workflows and contribute to efficient sales and delivery processes
maintain accurate data in CRM/ERP systems
support ongoing improvement of processes and ways of working

Collaboration and reporting:

work closely with the UK sales team and relevant international stakeholders
participate in sales and operations meetings as required
contribute to reporting and tracking of key operational activities

Qualifications and experience:

experience from a similar role within sales support, customer service or operations
strong understanding of order handling, coordination and customer processes
experience with CRM and/or ERP systems is an advantage
proficiency in Microsoft Office (especially Excel and Outlook)
fluent in English (written and verbal)

Personal qualities:

highly service-oriented with strong communication skills
structured, detail-oriented and able to manage multiple tasks simultaneously
proactive, solution-focused and reliable
strong collaboration skills and ability to work cross-functionally
takes ownership and delivers with high quality

We believe the ideal candidate will bring:

excellent communication, organisation and collaboration skills and ability to manage multiple tasks simultaneously
willingness and ability to travel for customer meetings and other sales related activities
interest in Scandinavian design, landscape architecture and appreciation for quality craftsmanship and sustainability.
strong analytical and problem-solving skills
independent and entrepreneurial spirit
customer-focused with a passion for delivering outstanding customer service

Why join us:

be part of an international, design-driven company with strong growth ambitions
work in a collaborative and fast-paced environment
opportunity to influence and improve processes
competitive terms and a supportive team culture

The position is to be located in the UK.

Company description

Vestre is a leading manufacturer of furniture for towns, cities, parks and outdoor public spaces, with more than 75 years of experience creating social and democratic meeting places. Our products are manufactured in Norway and Sweden using high-quality materials and strict production standards to ensure durability and long lifespans. As a family-owned company headquartered in Oslo, Norway, we combine long-term sustainability thinking with design-driven, high-quality urban furniture solutions that serve communities worldwide.

We offer a competitive annual salary in the range of £35,000–£45,000, based on experience and qualifications.

We review applications on an ongoing basis.

Vestre Ltd

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Sales support – UK and RoW