Frato is seeking a furniture showroom manager to join its team in Harrods, London.

Frato an international luxury interiors and furniture brand born in Porto, Portugal, is seeking an exceptional showroom manager to lead our showroom at Harrods, London.

This is a key role for someone who thrives in a luxury retail environment and understands how to deliver an elevated, highly personalised client experience within one of the world’s most prestigious department stores.

The role

As showroom manager, you will be the brand ambassador for Frato at Harrods, leading all showroom operations, managing the team, driving sales and ensuring an exceptional customer journey.

Key responsibilities:

lead all day-to-day showroom operations, ensuring flawless presentation aligned with Frato’s luxury positioning
oversee stock control and ordering processes
recruit, develop and inspire a high-performing team focused on excellence and collaboration
analyse sales data and market trends to inform strategic decisions
ensure perfect product presentation and compliance with brand visual standards
ensure compliance with all administrative, financial, and operational procedures, working closely with FRATO headquarters
foster strong, long-term relationships with top clients, VIPs, and high-net-worth individuals, ensuring a personalized luxury experience
deliver an exceptional, personalised client journey at every touchpoint
coordinate showroom updates and annual display renovations in line with product launches
arrange and host client meetings in-house or at client premises
the role may occasionally require undertaking additional reasonable duties as assigned by the line manager. Flexibility and a team-oriented approach are essential, particularly in supporting colleagues during peak periods, staff absences or unforeseen circumstances

Ideal candidate profile:

minimum 10 years’ experience in luxury retail management (ideally interiors, furniture or design-led brands)
previous experience within a leading department store (Harrods experience highly desirable)
strong leadership capability with the confidence to manage autonomously
polished presentation and exceptional interpersonal skills
commercially driven, with a strong sense of style and attention to detail
experience working with UHNW clients
possess exceptional multitasking abilities and the confidence to navigate challenges independently
fluent in English required; additional languages advantageous
availability to work on weekends and in shifts

What we offer:

competitive salary starting from £50,000 per annum, negotiable depending on experience
a central role in a growing international luxury brand
exposure to a global clientele in one of the most prestigious retail locations in the world
a refined and professional work environment
an attractive performance-based bonus structure
opportunities for progression within Frato’s international network.

Apply now

Please send your CV and a brief cover letter to: careers.uk@frato.com

Subject line: application – showroom manager harrods

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Furniture showroom manager – Harrods