GPAD is looking for a practice manager to join its team in London.

GPAD is a dynamic London-based architecture practice creating buildings with a strong sense of place and purpose. We are a collaborative, design-led team working across workplace, hospitality, residential and mixed-use projects.

We are seeking an organised and proactive practice manager to play a key role in the day-to-day running of our growing practice. Working closely with the Directors, you will oversee studio operations, finance administration, people processes, systems and business support, helping to ensure the practice runs efficiently and continues to thrive.

The ideal candidate will be an excellent communicator with strong organisational skills, attention to detail and a practical, solutions-focused approach. You will be confident managing multiple priorities, building positive relationships across the team and supporting continuous improvement within a fast-paced creative environment.

GPAD is committed to fostering an inclusive, supportive and accessible workplace that reflects the diversity of the communities we design for. We are an equal opportunities employer and welcome applications from all backgrounds, particularly encouraging applications from Black, Asian and Ethnically Diverse people, disabled, deaf and/or neurodivergent people, and others underrepresented within the architecture profession.

Job specification

Join our friendly, multi-disciplinary studio in central London, working on exciting residential and workplace projects across a range of scales and stages.

We are seeking an experienced and highly organised practice manager to support the smooth running of our growing architectural practice. This is a key role within the business, responsible for overseeing studio operations, people processes, financial administration, systems, compliance and practice support.

The successful candidate will be proactive, personable and detail-oriented, with excellent communication and organisational skills. You will be confident managing competing priorities, improving operational processes and supporting a creative team within a fast-paced environment.

As a key operational lead, you will work closely with the directors and wider team to ensure the practice operates efficiently, effectively and in line with GPAD’s values.

Job title: practice manager

Reports to: management team

Salary: £45,000 – £55,000 per annum, dependent on experience (plus company benefits)

Hours: 40 hours per week (flexibility available for the successful candidate)

Location: Old Street, N1 (office-based role with hybrid working policy)

Duration: permanent

Closing Date: 3 July 2026

Shortlisted candidates will be invited to an initial interview. Depending on the outcome, a second-stage interview may be required.

Key responsibilities and tasks

Studio and operations:

oversee the smooth day-to-day running of the studio, ensuring an organised, efficient and welcoming working environment
act as the first point of contact for visitors, calls, emails and general enquiries
manage office facilities, supplies, equipment, memberships, subscriptions and service providers
coordinate meetings, team events and studio activities
maintain effective administrative systems, records and documentation
identify opportunities to improve operational processes and efficiencies across the practice

Finance and business administration:

manage invoicing, supplier payments, expense claims, payment runs and chasing debtors
monitor project expenditure and staff costs
preparing financial reports and budgets, analysis and planning to support the financial health of the practice
liaise with external accountants and financial consultants
maintaining accurate book-keeping records, processing VAT returns
supporting external accountants with information for management and annual accounts

People and HR support:

coordinate recruitment, onboarding and off-boarding processes
maintain employee, holiday and absence records
support staff wellbeing initiatives and studio culture activities
assist with performance review administration and staff development processes
liaise with external HR advisors and support employment policy compliance

IT, systems and resource management:

act as the primary liaison with external IT support providers
coordinate maintenance of hardware, software and internal systems
support digital workflows and studio systems
fielding and fixing basic IT issues and queries

Compliance and practice management:

coordinate insurance renewals, professional memberships and practice accreditations
maintain quality assurance processes and internal reporting systems
ensure confidentiality, information security and data protection requirements are met
support compliance with statutory, professional and operational requirements

New business:

assist with marketing materials, award submissions, website updates and social media content
support CRM management, business development activities and new business enquiries

Quality assurance and project support:

understanding environmental and social aspects of our work
maintaining up to date information on all office systems (ISO 9001), policies and procedures and ensuring administrative and organisational compliance
monitoring, reviewing and assisting in the completion of QMS and B-Corp requirements

About you

You will be:

experienced in a practice manager, operations manager, studio manager or similar role
comfortable working within an architecture practice, design consultancy or other professional services environment
highly organised, proactive and solutions-focused
confident managing multiple priorities and workstreams
an excellent communicator with strong interpersonal skills
professional, approachable and trusted to handle confidential information
passionate about supporting teams and contributing to a positive studio culture

Skills and experience

Essential:

previous experience in a practice manager, operations manager, studio manager or office manager role
strong organisational, administrative and financial management skills
experience supporting HR administration and employee processes
excellent written and verbal communication skills
high attention to detail and ability to manage multiple priorities
proficiency in Microsoft Office and general business systems

Desired:

experience within an architecture practice, design consultancy or creative business
experience using CMAP or similar project/practice management software
familiarity with Adobe InDesign and CRM systems
experience supporting business development, marketing and bid submissions
understanding of architectural practice operations and RIBA work stages

Practice benefits

At GPAD, we are committed to supporting a positive and flexible working culture that encourages professional development, mentorship, collaboration and work-life balance. We offer flexible working arrangements, including core office hours and Friday working from home, alongside paid study leave for Part 3, weekly CPDs, regular knowledge-sharing sessions and ongoing mentorship from senior team members across the studio.

Additional benefits include TOIL, ARB membership coverage, cycle to work scheme, paid eye tests, statutory pension contributions and Christmas shutdown leave covered by the practice. We also organise regular social and team events, including an annual summer office trip, and provide up to 10 flexible working-from-home days per year that can be used worldwide, subject to working hours alignment.

Additional annual leave is awarded in recognition of length of service, supporting long-term commitment and rewarding continued contribution to the practice.

Equality, diversity and inclusion

If there are any adjustments that would support you during the recruitment process, please let us know when applying. Information relating to equality, diversity and inclusion will be treated confidentially and used for monitoring purposes only.

Should you have any questions about this role or the form, please get in contact by emailing recruitment@gpadlondonltd.com.

Candidates must be eligible to work in the UK and would ideally be available to start in July 2026.

How to apply

Please send a digital copy of your CV and cover letter via the ‘apply for job’ button.

Please include your name and job title in the subject line, and complete the EDI form following the link here (optional).

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