Béton Brut is seeking a sales manager to join its team in London.

About us

Béton Brut gallery presents rare, design-led furniture from Europe and Japan. The collection, drawn from over a century of design, coheres around functional art and sculptural forms.

Founded in 2013 by design dealer Sophie Pearce, our uniquely curated collection is available for sale and hire. We work with private individuals and trade clients to collect, commission and curate pieces for their projects. We also represent contemporary designers who share our philosophy to create exclusive and often limited-edition bodies of work.

Job overview

We are looking for a personable, commercially-minded and highly organised individual to lead our sales and client management at Béton Brut.

Reporting to the Gallery Director and working closely with a small team, the Sales Manager will be the key revenue-generator for the company. Responsible for driving new business, nurturing client relationships and ensuring sales are managed effectively from enquiry to fulfilment.

A warm and confident presence in the gallery, you will be the front face of the Company at sales events, exhibitions and client viewings, which will entail some infrequent ad hoc weekend and evening work.

We are looking for someone driven by excellent service and who thrives in a small, creative business where flexibility, dedication and commitment are essential.

The role requires someone who thrives when the pressure is on, enjoys hitting targets and takes boundless initiative. You make things happen and get things done – with passion, clarity and attention to detail.

Job title sales manager

Salary: £34-£40k per annum according to skills/experience

Level/experience: minimum three years’ of experience in relevant sales management, account management or senior client services.

Hours: four and a half to five days per week

Type: part-time, full time or flexi-time

Contract: permanent

Probation: six months

Reporting to: gallery director and founder/creative director

Location: East London/on-site at least four days per week

Closing date: Monday 16 March, 8am

Interviews first round (phone): W/C 16 March

Interviews second round (in person): W/C 23 March

Start date: ASAP

Key requirements

You have experience of:

sales, account or client management in the design, gallery, interiors, luxury or creative sector, with responsibility for bringing in revenue and hitting sales targets
managing client relationships with care, clarity and efficient organization
business development and bringing in new clients
coordinating logistics and deliveries, ideally internationally
using inventory software, invoicing platforms and CRMs (e.g. Xero, Excel, Art Galleria)
representing a brand in-person and online
working as part of a small dynamic team

You are:

confident, articulate and warm with clients
passionate about design and interiors
highly organised and detail-focused
commercially astute with a strategic sales mindset
a proactive self-starter who enjoys solving problems and spotting opportunities
tech-savvy and comfortable using digital tools and databases

Key responsibilities

Sales and fulfilment:

be the main point of contact for sales enquiries across email, website, Instagram and third-party platforms
deliver excellent customer service, proactively responding to and pre-empting client needs
welcome visitors to the gallery, assist with in-person viewings and follow up to secure sales
maintain client relationships across trade and private clients, tracking ongoing and historical sales
plan and execute regular and personalized outreach to clients new and old to generate sales
keep a log of enquiries and sourcing lists up-to-date for use by the team
maintain sales logs to ensure prompt invoicing, delivery and fulfilment
input sales into our Stockbook, inventory software (Art Galleria) and invoice software (Xero); archive sold stock and update availability across platforms
call in payments promptly, process payments accurately, including by phone; tracking incoming funds and chasing outstanding payments
coordinate with shippers and delivery firms (UK and international), provide quotes, delivery details, customs documents and aftercare
prepare pieces for delivery: confirm condition, photograph and ensure packaging is appropriate to transit method
prepare the gallery for client visits and ensure the space is well presented at all times
providing refreshments and front-of-house hospitality during appointments
assist team members with ad hoc tasks across logistics, sales, marketing and operations

Growing sales:

identify and contact new trade prospects, including interior designers aligned with the brand
maintain and grow a target list of new and existing contacts; keep CRM and master contact lists updated
collaborate with the director and marketing manager to craft and send tailored outreach and catalogues
assist segmenting contacts for marketing purposes (e.g. trade, private, prop hire) and manage lists in e-news software (Campaign Monitor)
produce biannual sales reports with data from Xero to identify sales trends and advise on stock gaps
suggest process and system improvements for sales and fulfilment, including inventory and CRM tools
work with Director and designer to develop sustainable, branded packaging solutions
engage with existing and potential clients via social media, especially Instagram
attend relevant events, dinners and private views to network with new and existing clients
follow aesthetic trends, peer dealers and auctions to inform sourcing suggestions
track competitor activity and develop strategies to ensure Béton Brut’s offering is differentiated
support the planning and execution of gallery events, open days, and networking occasions for trade clients

Béton Brut jobs

Sales manager